Vietnam e-Visa Instructions

Applicable for all Vietnam tours.

All Wendy Wu group tours include the Vietnam eVisa processing fee for Australian passport holders, unless you have opted to arrange this yourself. For private tours or short stays, the visa may not be included, please refer to your invoice. 

We require the documents listed below to apply for your e-Visa. Visa documents are due no later than 60 days prior to departure. Applications will generally not be accepted within 30 days of departure. 

Vietnam e-Visa Application Checklist:

  • 1 x coloured scan of passport bio page
  • 1 x coloured scan of an original photo per person – see photo requirements below. This cannot be the same photograph as on your passport bio page.
  • Land only bookings - full flight itinerary.
  •  Please email scans to info@wendywutours.com.au

Basic Visa Application Requirements:

  • Passports must have a minimum of 6 months validity left, from the date of your arrival back into Australia.
  • Scans must be coloured, clear and no information cut off. Photos taken via a phone will generally not be accepted.
  • The Vietnam e-Visa is valid for 1 x single entry for a stay of up to 30 days. If you are entering Vietnam more than once, an additional visa fee will be applied to your booking. 
  • The Vietnam e-Visa is valid from the start date listed on the visa. You cannot enter before the start date. 
  • If you have arrangements not booked through Wendy Wu Tours that will affect your visa (such as own arrangements before your tour with us), then please provide a detailed travel itinerary issued by a travel agent, airline or cruise company which includes your full name, the dates and places of entry and exit as well as the mode of transport to be used. 
  • Wendy Wu Tours includes the visa processing fee for Australian passport holders only. If you hold a passport of another nationality, additional fees may be required.
     

Photo Requirements:

  • One photo. Standard size is 6cm high x 4cm wide (half a centimetre within these sizes will be accepted).
  • Photograph must be no more than 6 months old
  • Photograph cannot match the photo on your passport bio page.
  • Photos must be professionally taken and can be obtained from any post office, photographer or photo kiosk.
  • “Professional” means taken by a photographer. Home versions won’t be accepted.
  • Professional photograph showing close up of head and top of shoulders are visible.
  • Must be in colour on high quality paper, with no ink or marks on the image.
  • Plain, light-coloured background (e.g, white, or light cream).
  • Original coloured photo is required, no copies of any kind.
  • Must show applicant looking directly at camera with neutral expression.
  • Must show natural skin tones with appropriate brightness / contrast.

 

Visa Conditions

  • It is very important that you read the instruction sheet carefully. Please ensure you send us visa documents before the due date. If you believe your visa application may be rejected, then contact the Visa Department.
  • The Vietnam Consulate is strict about the presentation of applications. Including, but not limited to your passport validity or photo, if any documentation or material are incorrect then the consulate will reject the application. In this case, the customer will incur any urgent processing fees or tour cancellation costs. Wendy Wu Tours cannot accept responsibility for any failure in this respect.
  • Wendy Wu Tours has no control over Consular decisions to issue visas. Once your application is submitted, the Consulate may require you to pay additional fees or provide further documents, information, and/or material. In some cases, the Consulate will require the applicant to submit their passport and visa application forms in person.
  • A passport with a minimum of six months validity is required for customers traveling to all countries in our programme. Visa fees are included for Australian passport holders in all fully inclusive group tours. Non-Australian passport holders will incur additional fees. In some cases, we may not be able to process your visa and you may be required to present in person at the local embassy or consulate.
  • Passport and visa applications are due into Wendy Wu Tours no later than 60 days prior to departure. Please notify your travel agent or Wendy Wu Tours if you cannot make the deadline or choose to arrange your own visas.
  • Passports and visa applications will generally not be accepted within 30 days prior to departure.
  • Unless otherwise requested, your e-visa will be returned with final documentation approximately 2 – 3 weeks prior to your departure date.

 

Last updated January 2024