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  2. Sri Lanka Travel Information

Shopping (Sri Lanka)

In keeping with most people’s interests whilst on holiday, your tour will include a reasonable number of opportunities to shop for local goods and souvenirs. We have included visits to establishments that not only provide an opportunity to purchase a locally produced, great-value souvenir, but you may also have the opportunity to witness first-hand how these local products are made, their history and how they support the local economy. We are aware that people like to take home souvenirs, so we endeavour to ensure the shops you visit have a reputation for quality, honesty and authenticity. Most establishments will also feature a place where you can buy refreshments and take a break.

Wendy Wu Tours, our staff, National Escorts and Local Guides are not qualified nor permitted to guarantee the quality or value of any goods purchased during your holiday. All passengers who make purchases during their holiday must accept responsibility for their decision regarding the item’s value and authenticity, as well as the risk and process of credit card purchase and/or shipping.

It is recommended that you double check any items purchased before leaving the store (the item and any credit card receipts) and if you are having a large item shipped, make sure you take a photo of your purchase and the contact details of the store.

We encourage all passengers to enjoy their local shopping expeditions but to take care and buy wisely.

We cannot assist in returning or refunding goods in any circumstances, including purchases made at shops or factories which you may visit as part of your tour with us.

Haggling or bargaining

In local shops, markets and street stalls haggling is the accepted way to agree on a selling price. It can be a great way to save money, as well as a wonderful way to interact with the locals. Follow a simple rule: offer half the first price quoted, then bargain to somewhere in between. Always be polite – a smile and some phrases in the local language will get you further than anything else!

When deciding how much to tip for a service or how hard to haggle for a souvenir, please consider that any profit will be sincerely appreciated. Some foreign visitors find it too confronting and prefer to shop in more upmarket tourist shops or department stores, where prices are set.