1. Help Centre
  2. Taiwan Travel Information

Keeping in Touch (Taiwan)

Phone Calls & Using Your Phone

Hotels will have phones where you can make calls back home, however please be aware that the cost of these calls may be expensive and rates will vary between hotels. Therefore, always check the costs and procedure with hotel reception beforehand. Calling from a hotel is almost always the most expensive option. If the hotel does enforce a call charge, you will be unable to refute it after making your call.

You can purchase a local SIM card or rent a mobile phone at Taipei airport or at mobile phone rental shops. 

If you wish to use your own sim card from Australia, we recommend that you contact your mobile supplier if you intend to use international roaming during your holiday and ensure you investigate all associated costs before you leave home. Most major providers have an optional add on charged by the day to use your phone for calls and internet when overseas.

Australia: to call Australia, the international access code is 00, followed by the country code 61, then the local area code (omitting the first 0), then the number.

Calling South Korea: South Korea's country code is 886. To call from Australia, dial 00886 followed by number minus the first 0.

Internet and email

Free Wi-Fi is widely available in Taiwan. The majority of hotels will have Wi-Fi connections available. You can connect to Wi-Fi hotspots in cafes, restaurants, airports, and public areas. You can also purchase a portable Wi-Fi hotspot device or rent one from a local provider. These devices allow you to connect multiple devices to the internet using a single SIM card.

It is possible to use mobile phone applications such as Skype and WhatsApp through complimentary Wi-Fi connections to contact friends and family back home free of charge.

Postage

You can send postcards or letters from Taiwan to Australia by visiting a local post office or post box. International postage rates vary depending on the weight and destination of the item.

Time Difference

Taiwan is 2 hours behind Australian Eastern Standard Time (AEST) during Standard Time (from April to October), and 3 hours behind during Daylight Saving Time (from October to April). So, for example, when it is 12:00 noon in Sydney, Australia during Standard Time, it is 10:00 am in Taiwan; during Daylight Saving Time, it would be 9:00 am in Taiwan.

 

Next: Language & Basic Phrases