Check-in information
With most airlines, you can check in online 24 hours prior to departure. Make sure you have your passport information and airline reference number handy. Your airline reference number is 6 letters or digits long and can be found on your e-ticket receipt.
You are able to manage your booking and select your seats online through your airline's "manage my booking" section. Please note that some airlines will allow you to pre-book seats more than 24 hours in advance but will usually charge a fee to do this, which needs to be paid to the airline directly by phone or via their website. Please refer to your airline’s website for further information.
We recommend you arrive at the airport at least 3 hours prior to your international departure, even if you have checked in online, to make sure you clear security in good time.
If you do not have access to the internet, we again recommend that you arrive at the airport 3 hours prior to departure where you can either use one of the available check-in desks or the self-service kiosks before taking your luggage to the bag-drop area.
Baggage information
We recommend that you do not exceed 20kgs of checked baggage on your international flights as many of the domestic airlines within have a luggage allowance of only 20kgs.
Porterage is not included in South Korea and you will need to be able to carry your own luggage.
As a guide, your main baggage should not exceed the following dimensions: 90cm x 75cm x 43cm (35.5ins x 29.5ins x 16ins), including the handle, pockets and wheels. Your cabin baggage should not exceed 55cm x 40cm x 20cm (22ins x 16in x 8ins)/ and have a maximum weight of 5kg. For further information please refer to your airline’s website.
Terminal Information
This is shown on your e-ticket.
Transit information
If you are transiting from a domestic flight to an international flight (such as domestic flight Melbourne to Sydney, then international flight Sydney to Seoul), or vice versa, you will need to go through immigration during your stopover, collect your luggage, change terminals and re-check in your luggage for your next flight. Allow plenty of time to complete airport formalities. If you're unsure if this applies to you, check with the airline counter before your first flight.
If you are transiting from one international flight to another international flight (such as in Singapore or Hong Kong), your luggage will be checked all the way through to your onward destination. You do not need to go through immigration or collect luggage. You may need to change terminals, refer to your boarding pass and information screens at the airport.
If you miss your connection, please immediately speak to the airline counter to organise a new flight. Wendy Wu Tours is generally unable to assist you with missed connections as the airline has control of your flights. Please refer to your final itinerary document for contact information if your arrival flight into Korea changes.
Whilst on tour
Every location on the itinerary will be visited with entrance fees to the main areas included, although the order may change depending on weather, traffic, last minute alterations or other
conditions. If you wish to visit places that are not included in the itinerary, you may do so at your own cost. Please check in advance with your National Escort. After a day’s sightseeing, you
may sometimes be taken directly to dinner rather than have the opportunity to go back to the hotel to shower and rest first. Many public toilets in South Korea are now western-style, but you can still come across squat toilets whilst out sightseeing, at train stations and at traditional restaurants.
Queuing for major attractions - Be prepared for large numbers of other tourists, both foreign and domestic, at many of the attractions you will visit. Koreans travel extensively within their own country, and inbound foreign tourism has grown rapidly in recent years. Your National Escort/Local Guides will queue for your entrance tickets but you may still need to wait to get into some attractions.
Public Holidays
Seollal - Korean New Year which is celebrated nationwide over 3 days of traditional festivities with family. A traditional meal on the first day of the new year is often "Tteokguk," a soup with rice cake. This will be celebrated on 9-11 February in 2024 and 28-30 January 2025.
Chuseok - The harvest festival that lasts for 3 days and is always celebrated during a full moon, in September or October. The 15th day of a lunar month is always a full moon day. This is a time of honoring older family members, including already deceased ancestors. This is usually done in the house of the head of the family,
This will be celebrated on 17 September in 2024 and 6 October 2025.
Buddhas Birthday - Yeon Deung Hoe is the highlight of the festivities for Buddha’s birthday. The lotus lantern festival is a parade of lotus lanterns through central Seoul. It usually takes place on the weekend before Buddha’s birthday.
This will be celebrated on 15 May in 2024 and 08 May in 2025.
If your tour coincides with a national or local holiday, you may find that transport and business open hours (e.g. shops or banks) are affected, you may encounter crowds and the availability of food or alcohol could be restricted.