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Joining Your Tour & Airline Information (Taiwan)

Taiwan Immigration Arrival Form

International travellers are required to complete the Taiwan Immigration Arrival Form before arrival into Taiwan. A paper form is available on arrival however, to save time at the airport we recommend completing this in advance on Taiwan’s Immigration Agency’s website at https://niaspeedy.immigration.gov.tw/webacard/

Check-in information

With most airlines, you can check in online 24-48 hours prior to departure. Make sure you have your passport information and airline reference number handy. Your airline reference number is 6 letters or digits long and can be found on your e-ticket receipt.

You are able to manage your booking and select your seats online through your airline's "manage my booking" section. Please note that some airlines will allow you to pre-book seats more than 24 hours in advance but will usually charge a fee to do this, which needs to be paid to the airline directly by phone or via their website. Please refer to your airline’s website for further information.

We recommend you arrive at the airport at least 3 hours prior to your international departure, even if you have checked in online, to make sure you clear security in good time.

If you do not have access to the internet, we again recommend that you arrive at the airport 3 hours prior to departure where you can either use one of the available check-in desks or the self-service kiosks before taking your luggage to the bag-drop area.

Baggage information

We recommend that you do not exceed 20kgs of checked baggage. Hotels in Taiwan often do not have porters and you will be required to carry your own luggage.

As a guide, your main baggage should not exceed the following dimensions: 90cm x 75cm x 43cm (35.5ins x 29.5ins x 16ins), including the handle, pockets and wheels. Your cabin baggage should not exceed 55cm x 40cm x 20cm (22ins x 16in x 8ins)/ and usually have a maximum weight of 7kg. For further information please refer to your airline’s website or your flight e-tickets.

Terminal Information

This is shown on your e-ticket. 

Transit information 

If you are transiting from a domestic flight to an international flight (such as domestic flight Melbourne to Sydney, then international flight Sydney to Taipei), or vice versa, you will need to go through immigration during your stopover, collect your luggage, change terminals and re-check in your luggage for your next flight. Allow plenty of time to complete airport formalities. If you're unsure if this applies to you, check with the airline counter before your first flight. 

If you are transiting from one international flight to another international flight (such as in Singapore or Hong Kong), your luggage will be checked all the way through to your onward destination. You do not need to go through immigration or collect luggage. You may need to change terminals, refer to your boarding pass and information screens at the airport. 

If you miss your connection, please immediately speak to the airline counter to organise a new flight. Wendy Wu Tours is generally unable to assist you with missed connections as the airline has control of your flights. Please refer to your final itinerary document for contact information if your arrival flight into Taiwan changes.

Whilst on tour

Every location on the itinerary will be visited with entrance fees to the main areas included, although the order may change depending on weather, traffic, last minute alterations or other conditions. If you wish to visit places that are not included in the itinerary, you may do so at your own cost. Please check in advance with your National Escort. After a day’s sightseeing, you may sometimes be taken directly to dinner rather than have the opportunity to go back to the hotel to shower and rest first. Many public toilets in Taiwan are now western-style, but you can still come across squat toilets whilst out sightseeing, at train stations and at traditional restaurants.

Queuing for major attractions - Be prepared for large numbers of other tourists, both foreign and domestic, at many of the attractions you will visit. Locals travel extensively within their own country, and inbound foreign tourism has grown rapidly in recent years. Your National Escort/Local Guides will queue for your entrance tickets but you may still need to wait to get into some attractions.

Public Holidays & Celebrations

Chinese New Year: 8-14 February 2024 and 28 January -02 February 2025

Dragon Boat Festival: 10 June 2024 and 30-31 May 2025.

Mid Autumn Festival: 17 September 2024 and 06 October 2025. Also known as the Mooncake Festival is a Chinese celebration of the harvest and of the Autumn season at the time of the full moon. 

If your tour coincides with a national or local holiday, you may find that transport and business open hours (e.g. shops or banks) are affected, you may encounter crowds and the availability of food or alcohol could be restricted.


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