We strongly recommend that all travellers take out comprehensive travel insurance including Covid-19 coverage. Please ensure you have the appropriate cover for your holiday as overseas medical costs are expensive. Please inform our office of your relevant policy number and keep details of the policy in your travel documents including policy number, 24 hour emergency number and next of kin details.
If you are taking out travel insurance with your credit card company, you need to investigate the policy’s inclusions and conditions fully. You should receive a policy number, an international access phone number to contact them in an emergency, and a copy of full conditions.
All travel insurance providers require you to contact them ASAP in the unlikely event that you need medical treatment, hospitalisation or change travel plans, to inform them of your situation. They will be able to advise what you are covered for, and help you decide the best course of action in regards to further treatment and/or repatriation and make appropriate booking arrangements. Our staff in China will be able to assist you in contacting your travel insurance company.